Help users get unstuck
a whole lot faster.

No more frustration due to language barriers. With built-in translations and multilanguage support, users can quickly and confidently express what they need and get answers—in their native language. For more thoughtful support experiences.

End users can simply upload screenshots or photos of errors directly to the AI chatbot or Microsoft Teams. The Image Analysis will instantly process the photo to help identify and resolve issues without the endless back-and-forth.

No more frustrating forms. Users can simply explain their issue to the AI chatbot, and the Intelligent Categorization AI agent will instantly create a service record and generate a ticket—and fill in all relevant information, automatically.

SysAid Copilot’s AI chatbot is only ever a click away as it integrates seamlessly into your Microsoft Teams workspace. Giving them instant access to answers and support—through the conversational chat interface.

No need for forms or portals if you don’t want to use them. Users can simply email IT as they normally would, and the AI Emailbot will automatically create a ticket—and help provide quick solutions when needed.

As SysAid Copilot learns from its past interactions, tickets, feedback, and outcomes—and IT agents’ fine-tuning and monitoring—it will get better at anticipating users’ needs over time. Empowering users to solve issues by themselves—and enabling the delivery of support with even greater accuracy.