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Overview
A Configuration Management Database (CMDB) is a centralized repository that stores information about an organization’s IT assets and their relationships.
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What Is a Configuration Management Database (CMDB)?
A Configuration Management Database (CMDB) is a centralized repository that stores information about an organization’s IT assets, configuration items (CIs), and their relationships. It provides a detailed view of the IT environment.
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How Does a CMDB Work?
CMDBs collect, store, and manage data related to hardware, software, network components, and other CIs. It uses configuration items’ relationships to understand the impact of changes and maintain accurate records.
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Why Use a CMDB & What Is Its Importance?
A CMDB is essential for effective IT service management, as it facilitates accurate incident and change management. It enables better decision-making, reduces downtime, and enhances IT infrastructure visibility.
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SysAid’s Solution For CMDB
SysAid’s CMDB is a core component of its ITSM platform, providing a clear overview of an organization’s IT infrastructure. With SysAid’s CMDB, IT teams can analyze dependencies, track changes, and optimize IT services effectively.
