Security & Governance
Systems you can trust.
Because you’re in charge.
SysAid’s AI comes with built-in security and governance at its core and is designed to put a human in the loop. Giving you full visibility and total control at all times.
Control what data goes in, what it does, and who uses it
You always have complete and total control of what the AI sees, learns from, and what actions it takes. All through your AI admin portal.
In addition, our data pool, quality score, and monitoring abilities allow you to review and refine all AI interactions within context, while protecting sensitive data and PII.
Tailor to your will, and your organization’s needs
Customize your AI’s guardrails to ensure data security and privacy, and prevent unauthorized use of AI. And shape the tone and behavior of AI’s responses with customizable prompts to make sure they fit your org’s vibe and unique needs.
Choose the AI model and data sources
Choose your preferred AI model provider, OpenAI or Azure OpenAI Services, and where your data resides. Every response is generated from your IT team’s secure, permissioned data pool, ensuring users can’t access what they’re not supposed to.
And because you have full control over your AI, where you get to define exactly which data sources SysAid’s generative AI and AI agents can access, the chance of hallucinations is next to nothing.
And decide who has access to what
Role-based access combined with data residency controls ensure only the right people can access the right information—wherever it’s processed.
You also get to decide what your AI agents can, or can’t, do. Which AI agents you deploy. And even which users have access to which AI agents.
Explore what you can do
with SysAid’s AI agents
View our security certifications and documentations
You decide which models you’ll work with,
and where they run
Discover how SysAid’s AI amplifies
the impact of your team