Newsletter #54 - August 2011


Israel Lifshitz DEAR SYSAIDERS
Lights, camera, action! In honor of SysAdmin Appreciation Day, we turned the office into a live set. I am proud to say that I’ve discovered that my staff has hidden talents far from the computer tech positions they work in everyday.

The video clip has already 6K views in less than a week, and was even picked up by leading tech news sites, like TechRepublic, Network World, and Computer World NZ. We had each of you in mind and we hope you enjoy the clip.

Why don't you pay it forward and check out our tips on how to maximize the end-user experience? You may be missing out on a way to increase customer satisfaction that will save you and your end users significant amounts of time.

On a side note, I have to say we were amazed at the excitement brought on by our iPad 2 Sweepstakes in June. The winners are being notified, and we are looking forward to seeing how another IT team will learn to appreciate the efficiency of handling its IT help desk on the go. We promise to share details with everyone soon.
Israel Lifshitz, CEO
  End User Case




End User Screen Improve Your End-User Experience
SysAid's End-User Web Portal is an integral part of your entire IT Management solution. Its benefits go beyond what you may expect - lowering frustrations and saving precious time for both yourself and your end users.

> Learn more about the End-User Portal
Michael Nahmias "Oh people people people, don't you know we love you so bad…"
Last week was Int'l SysAdmin Appreciation Day, and SysAid was very excited to do something special for all of you this year. Recorded and filmed completely by our inside talent, we wanted to show you that we truly do recognize the value of your work! Enjoy!

> Check out SysAid's song to you
Certification Program Get Free Customized End-User Portal Templates
The Certification Program starts in 4 weeks. Don't miss out on this advanced course that provides an in-depth exploration of SysAid's functionalities, in 8 two-hour meetings. We'll include information about how to customize your End-User Portal and we'll even supply you with free templates!

> Request a detailed course syllabus
tip Tip of the Month
Enable automatic suggestions from the knowledgebase, with filtering
> Read the tip to learn how
tutorial Tutorial of the Month
Password Services: Enroll and Use
> Watch the tutorial to learn how
poll Monthly Poll
Which component of the End-User Portal do you like the most?
> Vote and let us know!
joke Joke of the Month
How can a window be in my desktop?
> See the joke now
calendar Upcoming Events
Aug. 10: Free Webinar: Remote Control from Your Mobile
Sept. 1: SysAid Certification
Sept. 14: Free Webinar: Benefits of Using SysAid's Mobile Apps