HDI 2016 Conference & Expo

April 12-15, 2016 | The Rosen Shingle Creek, Florida

Apr. 12-15, 2016 - The annual HDI event is one of the industry's leading technical service and support conferences. But it’s so much more than an IT conference.

Over 2,400 service desk, IT service management (ITSM), and IT professionals will come together not only for the conference sessions delivered by industry thought leaders and accomplished IT professionals, but also to partake in one of the most comprehensive training conferences in the industry.

Whether you’re new to IT support and ITSM, or an experienced service management professional, you’ll gain crucial insights into how best practices and industry tools can help to align IT operations with business needs, and to improve service desk and service management operations.

If you're planning on attending, we highly recommend checking out the following sessions:

We’d also love for you to have “meeting SysAid” on your HDI 2016 agenda, whatever the reason. Whether you’re looking for a new service desk, want to talk about ITSM best practices, fancy a photo with Joe the IT Guy, or even if you work for another ITSM tool vendor and simply want to have a sneaky look at what we’re up to. Anyone and everyone is welcome at the SysAid booth, or to join us where all the best conversations take place… in the bar.

Photo courtesy of Rosen Shingle Creek.


If you’d like to pre-schedule a meeting with us in advance, we are just a short request form away.

Yes, Please


Who's going to be there?

Sarah Lahav Sarah LahavCEO
Alan Cabessa Alan CabessaAccount Executive


Matthew Meghory Matthew MeghorySales Director North America
Jonathan Teitcher Jonathan TeitcherBusiness Services Account Manager