HR Support that
Puts People First

Give your team some breathing room with HR service that basically manages itself, so they breeze through requests and keep employees happy.

Putting the Human Back in Resources

Picture this: It’s Monday morning, and HR is already dealing with a backlog of issues such as onboarding/offboarding requests and new remote employee setups. With SysAid’s Service Desk for HR, gen AI is baked into every element of service management. It handles all the repetitive parts of HR and routes all requests to exactly the right person and service level. Finally, HR can focus on providing strategic support, where they are really needed.

HR Help 24/7

Empower employees to get answers to HR questions anytime with SysAid Copilot’s AI Chatbot. Available 24/7 through our self-service portal, email, and Microsoft Teams, the chatbot leverages your internal knowledge base and extensive public resources to provide instant responses to frequently asked questions regarding HR policies and information. If an employee’s question requires human assistance, they can easily open a ticket with a single click or conversationally—no need for lengthy form filling.

User interface of sysaid software showing a chat bubble explaining a company’s performance review process with icons for various tools like ssp and microsoft around it.

Power to the People

Give employees a user-friendly portal to take care of HR basics like vacation days, training requests, and more, from any device – all on their own. Make it easy for employees to solve common issues and requests independently with the AI Chatbot.

Graphic of a self-service portal interface displaying search bar and options like hr policies, benefits, vacation request, org chart, hris, and training & development.

Streamline HR Workflows

Handle more employee requests with fully automated workflows for any HR-related task, such as onboarding and offboarding. So you get rid of complexity and deliver smoother service experiences.

For even more tailor-made automation, SysAid’s AI Agent Builder allows you to create custom AI agents to manage specific HR tasks end-to-end.

Flowchart on workflow design with sections for resource management and ticket assignment, alongside a column configuration panel for software customization.

HR But Way Smarter

Track key performance stats and make way smarter HR decisions with pro-level BI analytics, and reporting tools powered by Qlik Sense. Gain fresh insight into everything from making inquiry handling and onboarding more efficient to finding possible recruitment opportunities and solving complex payroll problems.
Receive weekly reports straight to your inbox with AI Insights for valuable analytics into your service desk performance, key trends, and actionable recommendations for improvement.
Optimizing your HR service delivery just got a whole lot easier.

Dual computer monitors displaying detailed analytics dashboards with graphs, charts, and metrics for business performance evaluation.

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