Newsletter #59 - January 2012



Israel Lifshitz DEAR SYSAIDERS,
Happy 2012 and a warm welcome to a new year of brilliant IT management experiences!

To start that off, I am very pleased to announce that SysAid 8.5 Beta is just about ready and will be released next week. With our own offices expanding and growing with more developers, UI/UX experts, mobile specialists, QA engineers, and much more, I am confident that we are on our way to the next ultimate IT experience. I believe you'll be as thrilled as we are.
To spur anticipation, let me mention that we've been perfecting a brand new module called My Desktop, which will allow your end users to connect to their office desktops, from anywhere, even from their mobile devices, in a 100% secure environment, all within your SysAid system. Additionally, our UI enhancements will certainly translate into a more seamless, intuitive user experience. And this is just the tip of the iceberg!
While you'll have to wait until next month for the official release, you can still test-drive its new features and functionalities on January 10th if you join the SysAid Pathfinder Program, which will allow you to experience the Beta version of SysAid 8.5 before the rest.
Let's get 2012 started-it's going to be a good one!
Israel Lifshitz, CEO
  SysAid IT 8.5 Beta Theme




Sneak Peek Screenshots: Get a Sneak Peek of SysAid 8.5 Beta!
In just one week, the much-anticipated Beta version of SysAid 8.5 will be released and we're ready to satisfy your curiosity, and invite you to a screenshot sneak peek to get a taste of what's to come!
> Click here for SysAid 8.5 Beta screenshots and preview
Wendell Holmes What Does a 19th Century Judge Think of SysAid IT 8.5?
As we are getting closer to our SysAid IT 8.5 release, we'd like to share with you our vision behind it all. This release marks an important milestone for all future SysAid releases, and we want to tell you why.
> Learn about the SysAid IT 8.5 experience
SysAid Academy Free Webinar: Understanding SLA/SLM
Next week, SysAid Academy will be holding its next free live video webinar. Join us and learn first-hand from our top technical experts how to implement SLA/SLM, get the needed notifications, and collect the reports to accurately receive a measured evaluation of your work...leading you and your team to ultimate efficiency!
> Space is limited, so register now
tutorial Tutorial of the Month
How to Set Up Routing Rules
> Watch the tutorial to learn how
poll Monthly Poll
How do your end users connect from home to their work computers?
> Vote and let us know!
joke Joke of the Month
Robin Williams' Siri Impression!
> See the joke now
calendar Upcoming Events
Jan. 10th: SysAid 8.5 Beta Release
Jan. 11th: Free Webinar: Understanding SLA/SLM
Feb. 15th: Official Release Webinar for SysAid 8.5
Feb. 20th: Certification Program begins
> View full calendar...