Case Studies

Research by EMA
Agriculture

This Q&A looks at just one case where SysAid is enabling increased end-user responsiveness, improved asset and change management and enhanced OpEx efficiencies.

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Research by EMA
Agriculture
Georgetown Law
Education

After selecting SysAid Cloud, Georgetown Law IT has increased customer satisfaction, streamlined processes and quickened service delivery for end users, increased first contact resolution rates and now has greater insight into (and control over) IT assets.

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Georgetown Law
Education
The Guardian
Media

“We have a Change Advisory Board (CAB) every Monday and use SysAid to manage all of our changes. If you look at the ITIL book, we’re not quite doing it the way ITIL suggests, we’ve taken the bits that are appropriate for us.”

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The Guardian
Media
Tel-O-Fun
Transportation

By selecting SysAid, Tel-O-Fun stated that it had found not just a new tool, but also a new partner, citing customer support as one of the primary reasons that SysAid was chosen.

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Tel-O-Fun
Transportation

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