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Subscribe/Mentions Activities

Turn a ticket into a “feed” to automatically keep admins up-to-date on relevant ticket updates.

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Okta SSO

Single-sign-on to SysAid via Okta
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Watcher Feature – Basic

Subscribe end users to other users’ tickets, freeing up admin time spent on manual notifications. Also advantageous for users, so they can keep tabs on tickets that a colleague opened and CC’d them.
Watcher Feature – Basic
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Watcher Feature – Advanced

Take your ticket 'subscriptions' to the next level. Include every ticket detail your users ever wanted to know.
Watcher Feature – Advanced
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Pingdom

Create a new SysAid ticket when a new alert in Pingdom is created
Pingdom
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Google Apps

Single-sign-on to SysAid via Google apps
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OneLogin SSO

Single sign-on to SysAid via OneLogin
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