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Dynamic Due Dates

Track what matters. Don’t let your end users destroy your time to resolution. Track the net time it takes your administrators to resolve a ticket, without including end-user delays.

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PagerDuty

Create PagerDuty events for new tickets created in SysAid
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Take your ticket 'subscriptions' to the next level. Include every ticket detail your users ever wanted to know.
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Create a new SysAid ticket when a new alert in Pingdom is created
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Emoji Survey

Make your CSAT surveys satisfying! Use emoji-based surveys to gain more responses and provide a more visually appealing experience.
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SSO Connector

Use SysAid’s SSO Connector add-on to configure multiple Office 365 SSO domains for their SysAid account
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